To secure a date, we require a deposit of 25% of the total bill. This booking reserves a full day in our calendar and prevents us from accepting other events during that time. It also covers the planning, organization, and custom shopping phases. The conditions below are in place to ensure a professional, fair, and well-prepared service.

Cancellation

• 30 days or more before the event
  The event can be cancelled free of charge. Your deposit will be fully refunded.

• Between 30 and 14 days before the event
  The 25% deposit is non-refundable. It covers work already underway and holds your date.

• Between 14 and 7 days before the event
  If you cancel, 50% of the total amount will be charged. At this stage, preparations are underway and it is unlikely we can book another event for this date.

• Less than 7 days before the event
  The full amount for the event will be due if cancelled, as everything is already in motion: orders, production, and planning.

Adjusting the number of guests

• Up to 6 days before the event
  : The number of guests can still be changed without any problem. (The minimum contract amount is $1,400 before taxes.)

• Less than 5 days before the event
  The guest count is considered final.

Service start time

• We’ll work together to set the start time for the service, which can remain flexible until the morning of the event. Once the time is confirmed, please make sure all guests are present and ready at that time.

• In case of a delay beyond the agreed time, we reserve the right to charge $150 per hour to cover waiting time.